Damages & Refunds

We hope you are very happy with your order. If you feel you need to return it we will happily offer you a credit note within 30 days of delivery. Damaged or faulty items will qualify for a full refund within 7 days of return.

Damages and shortages should be reported within 24 hours of delivery.

We are unable to offer a credit note or refund for veterinary medicines including flea treatments and wormers, used food and opened bags.

Guaranteed Product Quality

We source all our products from quality and proven suppliers. All our products are free from cheap fillers. Offering great variety for  for all garden birds. 

Competitive Pricing

We regularly review our prices to ensure we are providing the best value for money and offer great discounts for bulk orders.

Free Delivery

We only supply and deliver our products locally, all our deliveries are free of charge.

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